Privacy Policy
At Stone Age, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share information, including when you interact with us
through WhatsApp using the Meta WhatsApp Business API.
1. Information We Collect
When you use our services, including WhatsApp, we may collect:
- Personal Information: Name, phone number, email address, and other details you share while contacting us.
- WhatsApp Communication Data: Messages, inquiries, and support requests sent through WhatsApp (we do not share this data with third parties for marketing).
- Technical Data: IP address, device details, browser type, and usage information through cookies or analytics tools.
2. How We Use Your Information
- Respond to inquiries, orders, and service requests made via WhatsApp, email, phone, or our website.
- Provide customer support and resolve issues.
- Improve our services, website, and communication channels.
- Share updates, offers, or promotional material (only if you have opted in).
- Comply with applicable laws and regulations.
3. WhatsApp Communication & Data Handling
- When you communicate with us on WhatsApp, your messages are transmitted through Meta’s secure infrastructure.
- We use this data only for customer service, business communication, and support purposes.
- We do not sell, rent, or misuse WhatsApp communication data.
4. Data Sharing & Disclosure
We do not share your personal information with third parties, except:
- With trusted service providers (e.g., hosting, CRM, communication tools) under strict confidentiality agreements.
- When required by law, regulation, or to protect our legal rights.
5. Cookies & Tracking
Our website may use cookies and similar technologies to improve user experience and analyze traffic.
You can disable cookies through your browser, but some features may not function properly.
6. Data Security
We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
7. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal data, including WhatsApp communication history, subject to legal requirements.
- Withdraw consent for receiving marketing communications.
To exercise these rights, contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
